Head Waiter/ess

Head Waiter – Sale e Pepe Knightsbridge

Sale e Pepe Knightsbridge is one of London’s most iconic Italian restaurants, proudly serving authentic Italian hospitality since 1974. Known for its warm service, vibrant atmosphere, and timeless Italian cuisine, Sale e Pepe continues to offer guests a memorable dining experience in the heart of Knightsbridge.

We are now looking for an experienced and confident Head Waiter to join our front-of-house team and help lead service standards on the floor.

The Role

As a Head Waiter, you will play a key role in supporting the management team with the smooth running of service. You will lead by example, ensuring guests receive professional, attentive, and warm hospitality from arrival to departure.

You will support the wider waiting team, help maintain high service standards, and ensure the restaurant floor operates efficiently during busy services. This is an excellent opportunity for a hospitality professional with strong service experience and natural leadership skills.

Key Responsibilities

Deliver exceptional guest service in line with Sale e Pepe standards

Support the Restaurant Manager and senior team in the day-to-day running of service

Lead and guide Waiters, Commis Waiters, and runners during service

Ensure guests are welcomed, seated, and looked after professionally

Take orders accurately and confidently, including food, wine, and drinks

Maintain strong menu knowledge and communicate recommendations clearly

Ensure tables are set, cleared, and maintained to a high standard

Handle guest requests and feedback in a professional and positive manner

Support training and development of junior team members

Maintain cleanliness, organisation, and presentation of the restaurant floor

Follow all health, safety, hygiene, and licensing standards

About You

Previous experience as a Head Waiter, Senior Waiter, or experienced Waiter in a quality restaurant

Passion for hospitality and delivering excellent guest experiences

Strong communication and leadership skills

Confident, professional, and well presented

Good knowledge of food, wine, and restaurant service standards

Ability to work well under pressure in a fast-paced environment

Positive attitude and strong team spirit

Organised, reliable, and guest-focused

Must have the right to live and work in the UK

What We Offer

Competitive salary

Staff meals while on duty

Employee dining discounts across Thesleff Group venues

Ongoing training and development opportunities

Career progression within a growing hospitality group

Supportive and inclusive working environment

The opportunity to be part of an iconic London restaurant with a rich heritage

Equal Opportunities

Thesleff Group is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and able to reach their full potential. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

If you are passionate about hospitality and ready to take the next step in your front-of-house career, we would love to hear from you.